CSX is one of the nation’s leading transportation suppliers of rail-based freight and intermodal containers, operating and managing over 21,000 miles of track spanning 23 states, DC, Ontario and Quebec. Nearly two-thirds of Americans live within CSX’s service territory.
In 2008, the Rail Safety Improvement Act mandated the implementation of Positive Train Control (PTC) systems - technologies designed to automatically stop a train before certain accidents related to human error can occur. PTC mandated CSX to survey the entire railroad at an unprecedented level of accuracy and maintain those assets in an industry data model. The project required maintenance of all changes - quickly becoming a daunting task of change management throughout their operation network with the added challenge of railroaders’ hesitancy to do anything that interrupts the flow of train traffic.